Virtual Assistant

If you have just started your business or you already have a business that goes pretty well and which brings you constant income, or if you want to get excellent results, for all these situations we try to find solutions in order to make the work more efficient without jeopardizing the quality. But there are some cases in which, the new conditions that appear, impose the necessity of employing new persons or sometimes the employees are so busy handling the office problems that they neglect the clients. In order to prevent such a situation we suggest a Virtual assistant for the busy periods or for a longer period in order to contribute to the development of your business without neglecting the clients.

 

AktivCalls Contact Center combines the technology and the skills of its Virtual Assistants in order to provide quality services that you will appreciate, for reasonable prices. All our virtual assistants have a positive attitude, have diplomas in the foreign languages, have studied in foreign countries and are able to handle any new technology and situation.

 

You will find below some of the services that we can offer through our virtual assistants


We support: English, French, Spanish, German, Italian, Russian languages. 

 

Receptionist

Data base management

Data Entry
Data Convertion
Creating Databases
Accounting
Document convertion
Keying I and Keying II
OCR File Conversion
XML Conversion
Book Conversion
Translation Services
Yellow Pages Keying
Medical Coding

Medical transcription

Website Maintenance

SEO services

Management of meetings

Setting appointments

Taking orders

Processing orders

Creating & sending newsletters to the clients

Announce events

Cleaning and validating the databases

Bank and Cash Management

Medical transcription

Processing and sending invoices

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Inbound Services

The inbound calls are phone calls made by clients to obtain information, report an error, ask for assistance, send an order, make a reservation or an appointment, etc. AktivCalls can now help you administrate all these calls.

Outbound Services

The outbound calls are the calls made by agents to sell a product/service to prospective costumers. The outbound calls are also used in the market research campaigns, debt collections, when congratulating the.... costumers who purchased and..

Outsourcing

Constant communications and personalized attention to our outsourcing partners are the elements of success of our company in outsourcing field. Our professional outsourcing team has experise ranging from simple project and....